Overview
Telco churn intelligence at a glance
Live · 7,043 customers
7,043
Total Customers
12%
26.5%
Churn Rate
2.3%
$64.90
Avg. Monthly Revenue
5%
1,869
At-Risk Customers
8%
Churn Rate by Tenure
% churned per tenure bracket
Churn by Contract Type
Industry benchmark vs your data
Month-to-month
42.7%
One year
11.3%
Two year
2.8%
Key Risk Signals
2×
eCheck vs Auto-Pay churn
41%
Higher churn: Fiber vs DSL
1.5×
Risk without Tech Support
15%
Risk ↓ with Online Security
Customer Segments
Risk-based customer groupings
High Risk — At-Risk Premium
High Risk
1,245
Customers
68.2%
Churn Rate
$89.50
Avg Revenue
Premium customers showing dissatisfaction signals. Immediate intervention required — escalate to senior retention team.
High Risk — Contract Expiring
High Risk
892
Customers
72.5%
Churn Rate
$56.30
Avg Revenue
Month-to-month customers approaching 6-month mark without renewal offers. Automatic escalation triggered.
Medium Risk — Usage Declining
Medium Risk
2,156
Customers
35.8%
Churn Rate
$48.90
Avg Revenue
Customers with declining service usage patterns over past 3 months. Schedule proactive outreach.
Low Risk — Engaged Loyal
Low Risk
3,750
Customers
5.2%
Churn Rate
$72.40
Avg Revenue
Long-tenure customers with high engagement and auto-pay enrolled. Target for upsell and referral programmes.
Churn Prediction
Enter all 18 telco features for the most accurate assessment
API Online
Customer Profile
All 18 telco features
Account
Services
Billing
Awaiting Prediction
Fill in the customer profile and click Predict
Customers
Full telco dataset — all columns
Risk Distribution
High
—
Medium
—
Low
—
Revenue by Contract
Tenure Distribution
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